At TheRemovalGuys, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

 

1. Information We Collect

Personal Information: When you book our services, we may collect personal information such as your name, address, contact details, and payment information.
Transactional Data: We may collect transactional data related to your bookings, including service details, dates, and payment history.
Communication Data: We may collect information from communications with you, including emails, phone calls, or messages.

 

2. Use of Information
We may use the information we collect for the following purposes:

Fulfilling and managing your bookings
Providing customer support and communication
Processing payments and invoicing
Improving our services and website
Complying with legal obligations

 

3. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes implementing security protocols, encryption, and restricted access to your data.

 

4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

5. Sharing of Information
We may share your personal information with third-party service providers who assist us in providing our services, processing payments, or managing our operations. We do not sell or disclose your personal information to third parties for marketing purposes without your consent.

 

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

 

7. Your Rights
You have the right to:

Access and request a copy of your personal information
Correct or update your personal information
Request the deletion of your personal information
Object to the processing of your personal information
Withdraw your consent for the processing of your personal information

 

8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion.

 

9. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TheRemovalGuys
Email: privacy@theremovalguysonline.com
Phone: +44 330 043 3101

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.